Remote working was the most feasible option when uncertainty struck during the initial days of the coronavirus pandemic. Although the work-from-home option could prove instrumental in arresting the rapid spread, it paved the way for new challenges. Also, several tools came into prominence instead of emails or chats, and Slack can be the best example here.
Slack was extensively used in the days following the onset of the pandemic. However, it created a new vulnerability. Although Slack has become critical for several organizations, many are still adapting to it. So, Slack is relatively new, and there is a lack of knowledge on its practical use. While transitioning to a new technology from existing ones, challenges with respect to expected user behavior and technical difficulties are pretty standard.
However, in the changed circumstances, new technologies pose challenges with respect to security as well. For instance, as it emerges as a critical tool, Slack will include more and more sensitive data. As hackers are closely monitoring such changes, Slack surely can be a significant vulnerability.
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An important thing to remember with respect to Slack is that even if hackers manage to compromise a single slack account, it can be extremely dangerous for enterprises.
Slack has to invest considerable resources in safeguarding its infrastructure, software, and platform. Furthermore, similar to several other technology platforms, slack can be an easy target as hackers can easily exploit its built-in features, misconfigurations, and comparatively insecure usage.
The other noteworthy feature that adds to the susceptibility of Slack is its lack of adequate security tools in comparison with many other established enterprise communication challenges. Instead, Slack has a comparatively less complex and less effective security system.
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Slack extends a collaborative environment. Undoubtedly, employees and organizations have become more alert to email scams. Yet, an insider slack message is not always viewed with a skeptical eye. So, it is possible to gain extensive access to other channels and users in an organization just by compromising a single slack account.