GRC Viewpoint

Vivint: Transforming Homes into Intelligent Havens


CEO & President

Some of the fastest growing security investments today are in endpoint detection and response (EDR), extended detection and response (XDR), and managed detection and response (MDR).

The necessity for homes to be more than just physical places becomes more and more evident as we manage the complexities of contemporary life. Families around the world face a distinct set of obstacles because of energy management, security, and connected living. Our digital age’s growing complexity necessitates creative solutions that not only solve these problems but also improve the fundamental qualities of home life. 

Vivint functions as a transformative force in this intricate environment, based out of its center in Provo, Utah, USA. More than just a supplier of smart home solutions, Vivint is a forward-thinking partner on the modern living journey, providing an extensive range of carefully designed goods and services to address the complex issues brought up by modern living. 

The main goal of Vivint is to give families the resources and technology they need to improve the ease, safety, and security of their homes so they may live more wisely. The company’s dedication goes beyond just building smart houses; it also includes making sure that these residences are safer, more effective, and customised to meet the particular requirements of every family.

Vivint is an expert in creating smart homes that are completely linked to networked systems at a reasonable price. Every product, including Nest devices and Google and Amazon, functions in tandem and is managed via the Vivint app or hub. Vivint stands out for its dedication to a professional installation process, which guarantees that Smart Home Pros customise the system to every home’s particular requirement, set it up, and offer comprehensive usage instructions. The core of Vivint’s purpose is innovation. The company relies on continuous development, making sure that its procedures remain innovative to give homeowners peace of mind. Not only does Vivint offer smart home solutions, but it also acts as a guardian, keeping families connected to their places no matter where they are.

To meet a variety of household demands, Vivint provides a wide range of products and services. This includes all-inclusive home automation and security systems that offer end-to-end solutions for home control and protection. The collection includes solar products, wireless and doorbell video cameras, as well as smart security cameras that record everything from every perspective for complete monitoring. 

Vivint offers smart locks, keyless access, and remote control of garage doors from anywhere with One-Touch Leaving. By including Smart Security Sensors, which are all controlled by the user-friendly Vivint app, minor problems are kept from getting worse. Offerings for smart lighting and temperature management include the convenience of remotely controlled lights in addition to smart thermostats for comfort and energy efficiency. Constant Monitoring and Support, which guarantees continuous home security with round-the-clock alarm monitoring by Vivint’s committed security experts, rounds out these features.

Vivint’s installation process demonstrates their dedication to user ease. Packages for Vivint smart homes all include professional installation. The wiring, product placement, device integration, and synchronising are handled by smart home pros, who also make sure the system is user-friendly and functions flawlessly.

The monthly cost of Vivint includes full access to the Vivint mobile app and round-the-clock professional monitoring services, with prices starting at $19.99. Whether homeowners are at home or away, professional monitoring guarantees a prompt response to any activated alarms and offers emergency assistance when necessary. With the Vivint mobile app, homeowners can access their system and property remotely and remain up to date.

Vivint’s cameras are made to work flawlessly with the Vivint system. These cameras, which have Smart Deter technology, offer unmatched safety by identifying and thwarting actual threats. Vivint cameras provide simple home automation that is activated by events that are observed in your house. This automation can be combined with other smart features like garage door controllers, locks, and lighting. Vivint cameras’ high image and night vision quality, warnings, geofencing, and two-way communication make them even more useful.

Vivint provides routers that improve smart home system speed by lessening network congestion for houses that need them. When customising the system, the Vivint Smart Home Pro helps determine whether a separate router is required. With up to 12 cameras supported by wired power sources and advanced wireless communication capabilities via Wi-Fi, Vivint’s cutting-edge cameras provide thorough coverage for houses of all sizes.

Vivint’s commitment to innovation, diversity, and exceptional customer service has earned it accolades from esteemed industry experts. Recognized by Fast Company as one of “The World’s 50 Most Innovative Companies,”. Forbes has acknowledged the company in “The Best Employers for Diversity 2020,” emphasizing its inclusive workplace. U.S. News & World Report has bestowed the title of “Best Professionally Installed Home Security System 2021” upon Vivint, underscoring its industry leadership. Tom’s Guide has recognized Vivint as “Best in Class,” a testament to its excellence in the field. Business Insider has named Vivint the “Best Professionally Installed Home Security System,” emphasizing its industry prowess. The Business Intelligence Group has honored Vivint with the “Excellence in Customer Service Award 2021,” highlighting the company’s commitment to customer satisfaction.

Vivint is a company that also has a strong internal social responsibility programme called Vivint Gives Back. Employees have contributed $22 million and volunteered an incredible 214,000 hours through this programme to significantly improve the communities in which they live and work.

Smart homes are the future with Vivint, where connectivity seamlessly merges with intelligence. Vivint’s commitment to innovation, social responsibility, and customer satisfaction continues to redefine the landscape of modern living, enabling homes not just to be smart, but intelligently responsive as well.